Retirees' Association - Association des retraités

The CBSA Retirees' Association (CBSA RA), comprised of retirees from Canada Border Services Agency (CBSA) and from the CBSA legacy organizations that no longer existis a national nonprofit affiliation providing news and resources to our membership. 

Ours is a proud legacy of having served Canada and Canadians from within Canada and abroad, in teams and alone, in diverse ways, and when required, in high risk situations.  The CBSA RA brings us together again to inform, serve and support each other in retirement.

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  • 3 Mar 2021 12:03 PM | Anonymous member (Administrator)

    Police warn the public about extortion schemes with a twist

    Kingston Police warn of Email Extortion Scam

    February 24, 2021 Jessica Foley

    “So, you may or may not visit sensitive websites every now and again. But, what happens when a hacker tries to blackmail you with “proof” of you on a sensitive website?” Kingston Police asked in a release, dated Tuesday, Feb. 24, 2021. “This is a classic case of extortion with a twist.”

    How it works

    A scammer sends you an email that appears to be sent from your own email address.

    1. In the email, they claim to have compromising content of you.
    2. They demand money – usually cryptocurrency. If you pay the bill, they won’t distribute the compromising content to others.

    Kingston Police say the scammer doesn’t actually have the compromising content that they claim. Do not send them money! Either delete the email or if you work for a company or organization follow their reporting procedures.

    Tips to avoid extortion

    Although the above scam is not real, Kingston Police say legitimate extortion is a serious internet crime that can lead to devastating consequences for victims.

    Here are some things you can do to avoid becoming a victim of extortion:

    • Never send compromising images of yourself to anyone, no matter who they are or who they say they are.
    • Don’t open attachments from people you don’t know, and be wary of opening attachments even from those you do know.
    • Turn off and/or cover any web cameras when you are not using them.

    Kingston Police remind us to be cautious. “Remember, these attacks are only successful if we fall for them.”

  • 7 Feb 2021 2:38 AM | Anonymous member (Administrator)

    Kingston Police warn phony login pages can steal sensitive information

     February 4, 2021 Jessica Foley 

    Kingston Police warn phony login pages can steal sensitive information (

    In a media release, dated Wednesday, Feb. 3, 2021, Kingston Police describe a popular phishing scenario where cybercriminals use phony look-alike login pages to steal credentials and access sensitive information.

    “You receive an email with a link. The link takes you to a phony login page with the name and logo of a legitimate website,” explains Constable Ash Gutheinz, Media Relations Officer. “Once you submit your username and password, the information is sent straight to the scammers.”

    Now cybercriminals have developed a way to make look-alike pages even more convincing, according to the release. Scammers use a special tool to automatically display your company or organization’s name and logo on the phony login page. Kingston Police say they can even use this tool to populate your email address in the corresponding login field. This creates a false sense of security because many legitimate websites remember your username if you have logged in previously.

    While this is an advanced attack, Kingston Police say you can still stay safe by practicing the tips below:

    • Never click a link in an email that you were not expecting.
    • Remember that any site, brand, or service can be spoofed.
    • When you’re asked to log in to an account or online service, navigate to the official website and log in. That way, you can ensure you’re logging in to the real site and not a phony look-a-like.


    La police de Kingston avertit que les fausses pages de connexion peuvent voler des informations sensibles

    Le 4 février 2021 Jessica Foley

    La police de Kingston avertit que les fausses pages de connexion peuvent voler des informations sensibles ( 

    Dans un communiqué de presse daté du mercredi 3 février 2021, la police de Kingston décrit un scénario d’hameçonnage populaire où les cybercriminels utilisent de fausses pages de connexion pour voler des informations d’identification et accéder à des informations sensibles.

    « Vous recevez un e-mail avec un lien. Le lien vous emmène vers une fausse page de connexion avec le nom et le logo d’un site Web légitime », explique l’agent Ash Gutheinz, agent des relations avec les médias. « Une fois que vous soumettez votre nom d’utilisateur et votre mot de passe, les informations sont envoyées directement aux escrocs. »

    Maintenant, les cybercriminels ont développé un moyen de rendre les pages semblables encore plus convaincantes, selon le communiqué. Les escrocs utilisent un outil spécial pour afficher automatiquement le nom et le logo de votre entreprise ou de votre organisation sur la fausse page de connexion. La police de Kingston dit qu’elle peut même utiliser cet outil pour remplir votre adresse e-mail dans le champ de connexion correspondant. Cela crée un faux sentiment de sécurité parce que de nombreux sites Web légitimes se souviennent de votre nom d’utilisateur si vous vous êtes connecté précédemment.

    Bien qu’il s’agit d’une attaque avancée, la police de Kingston dit que vous pouvez toujours rester en sécurité en pratiquant les conseils ci-dessous:

    • Ne cliquez jamais sur un lien dans un e-mail que vous ne vous attendiez pas.
    • N’oubliez pas que n’importe quel site, marque ou service peut être usurpé.
    • Lorsqu’on vous demande de vous connecter à un compte ou à un service en ligne, accédez au site officiel et connectez-vous. De cette façon, vous pouvez vous assurer que vous vous connectez au site réel et non pas un faux look-a-like.

  • 9 Sep 2020 7:41 PM | Anonymous

    La version français suit.

    The CBSA Retirees’ Association and the Canada Border Services Agency Employee Assistance Program are extremely pleased to announce a new partnership initiative that would give RA members access to Homewood Health resource products via the RA website.  RA members can access these resources by logging into the Members Only section of this website.  

    The Employee Assistance Program (EAP) offers counseling, advisory and critical incident stress management services to all CBSA employees including retirees’ for their first three months of retirement, and members of their immediate families.  The services are free, voluntary, and confidential.  Employees / Retirees’ can receive support over the telephone, in person, or online at any time and from anywhere.  A key aspect of the EAP is the confidential information, counseling and referral service to employees, retirees’ and their dependents. 

    In facing the challenges of day to day life, we may, at some time, experience personal, health, behavioral, work/home-related problems, or challenges with transitioning into retirement. In most instances, we resolve these difficulties on our own.  At times, however, they can develop into persistent problems, affecting our happiness and our performance at work at home and in our retirement.  In these situations, the EAP is available to provide support for those who voluntarily seek help. 

    Homewood Health is the external service provider for the Agency’s EAP. If you or a member of your immediate family is seeking EAP services, another option is to contact Homewood Health Inc at 1-800-663-1142 or at  Homewood Health services are confidential, free, and available on a 24/7 basis.  At this time, their services are only available by telephone or online.  Face-to-face services have been suspended until January 2021. 

    The CBSA RA and the CBSA Employee Assistance Program are committed together to our member's wellness. The provision of this rich and resource base is proof positive of our collective commitment to a continuum of care. 


    Jan Gorman, Byron Hammersley, Paul Porrior, Dave Sheridan

    CBSA RA Executive

    Tammy Edwards

    Director, Wellness Programs

    Canada Border Services Agency / Government of Canada


    L’Association des retraités de l’ASFC et le Programme d’aide aux employés de l’Agence des services frontaliers du Canada sont extrêmement heureux d’annoncer une nouvelle initiative de partenariat qui donnerait aux membres de l’AR l’accès aux produits de ressources de Homewood Health par l’entremise du site Web de l'AR.  Les membres de l’AR peuvent accéder à ces ressources en se connectant à la section Members Only de ce site Web.

    Le Programme d’aide aux employés (PAE) offre des services de counseling, de consultation et de gestion du stress lié aux incidents critiques à tous les employés de l’ASFC, y compris les retraités pour leurs trois premiers mois de retraite, et aux membres de leur famille immédiate.  Les services sont gratuits, volontaires et confidentiels.  Les employés / retraités peuvent recevoir du soutien par téléphone, en personne ou en ligne à tout moment et de n’importe où.  Un aspect clé du PAE est le service confidentiel d’information, de counseling et d’aiguillage aux employés, aux retraités et à leurs personnes à charge.

    Face aux défis de la vie quotidienne, nous pouvons, à un moment donné, éprouver des problèmes personnels, de santé, de comportement, liés au travail ou à la maison, ou des défis lors de la transition vers la retraite. Dans la plupart des cas, nous résolvons seuls ces difficultés. Parfois, cependant, ils peuvent évoluer vers des problèmes persistants, affectant notre bonheur et nos performances au travail à la maison et à la retraite. Dans ces situations, le PAE est disponible pour fournir un soutien à ceux qui demandent volontairement de l'aide.

    Homewood Health est le fournisseur de services externe pour le PAE de l’Agence. Si vous ou un membre de votre famille immédiate êtes à la recherche de services de PAE, une autre option est de communiquer avec Homewood Health Inc au 1-800-663-1142 ou à services de santé Homewood sont confidentiels, gratuits et disponibles 24h/24 et 7j/7.  À l’heure actuelle, leurs services ne sont disponibles que par téléphone ou en ligne.  Les services en personne ont été suspendus jusqu’en janvier 2021.

    L’ASFC RA et le Programme d’aide aux employés de l’ASFC sont engagés ensemble dans le bien-être de nos membres. La fourniture de cette base de ressources et de ressources est la preuve positive de notre engagement collectif envers un continuum de soins.


    Jan Gorman, Byron Hammersley, Paul Porrior, Dave Sheridan

    Cadre de l'AR ASFC

    Tammy Edwards

    Directrice, Programmes de mieux-être

    Agence des services frontaliers du Canada / Gouvernement du Canada

  • 11 Jan 2020 12:23 PM | Anonymous

    The CBSA RA has an all new look and enhanced features for 2020!

    Applying to become a member has never been easier with our new, paperless, online Application Form. You can find it by clicking on the Join Us tab.

    And now our members can:

    set and change their own password to access Members Only content;

    pay their membership dues and renewals by credit card (Visa, Mastercard) or Interac e-Transfer;

    update their membership information with address changes, etc. by accessing their personal profile;

    use, read and enjoy our new blog-style Discussion Forum in the Members Only section. 

    We invite you to check out all the new features on our website today!

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Proudly Canadian

Launched in November 2018, the CBSA RA is still in its infancy. Its growth as a valuable resource for its members will come through their efforts and participation in the Association. The CBSA RA therefore continues to look for help from its members...

Can you spare some time and some of your knowledge to help the RA and your fellow members? Tasks can be done alone or working in groups, based on member response and needs.

For a small investment of your time you can choose when and how to help the RA and your fellow members, on your own schedule and from the comfort and convenience of your own home. Please consider helping out today!

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